WhatsApp Appointments – The Ideation, Development and Implementation
When Covid19 hit, we all faced restrictions like social distancing, occupancy limits, SOPs, etc. In light of these, it became…
Blog
Access latest insights, how-tos, and best practices for optimizing customer experience. Stay informed and stay at the top of your queue management game with our comprehensive blog archive.
Categories
What Banks Can Learn From Netflix
In this blog: The secret to Netflix's success How banks can leverage Netflix's strategies to their advantage How other industries…
What Is KYC And Why Is It Important?
In this blog: Understanding KYC and its importance of KYC in retail banking The KYC process Compliance & automation (more…)
Self Service Accelerates Financial Inclusion
In this blog: Why such a large chunk of the global population remains unbanked. Why financial inclusion is so important…
Making Effective Healthcare Possible with Patient Journey Mapping
In this blog We will discuss: What hurdles do healthcare providers face in patient management? How queue management solutions can…
Prioritizing Patient Satisfaction
In This Blog: Why is patient satisfaction important? How best can it be achieved? (more…)
Apple Store Wait Times; Bane or Boon? –…
In This Blog: Why are physical Apple store wait times so long? What has been done to remedy the situation?…
DMV 2.0: Brought to You By Wavetec’s DMV…
The Department of Motor Vehicles (DMV) is a United States government agency that handles vehicle registration and driver licensing for…
Insights from “WhatsApp Queuing Powers 3Million+ Safer Customer…
Topic Banorte bank branches deployed Wavetec WhatsApp Queuing software to digitally onboard customers in a safe and Covid19 friendly way.…