WAVETEC, a customer journey specialist and expert in Customer Experience Solutions expert is participating in the American Association of Motor Vehicle Administrators (AAMVA) Region II with its partner ALICO Technologies.

The 2016 conference will be held at Marriott Ballroom, Louisville, Kentucky from 12th to 15th June.The American Association of Motor Vehicle Administrators (AAMVA) is an organization, developing model programs in motor vehicle administration, law enforcement and highway safety. The AAMVA Region II Conference brings together the stakeholders of United States’ DMV industry from 16 states under one roof and presents an amazing opportunity to discuss pertinent motor vehicle and law enforcement related issues.

Based upon the theme “Excellence through partnerships”, the conference is going to explore the different facets of customer journey at DMVs and how customer experiences can be improved, made more secure, and how partnerships can help deliver solutions to make work-lives easier at DMVs.

Wavetec will be presenting its solutions at the AAMVA Region II Conference to help DMVs understand how they can ensure seamless customer service process at DMV offices with an integrated virtual queuing solution, engage customers with digital signage, obtain real-time service feedback through customer feedback devices, and gain customer journey insights through reports and live dashboards.

Wavetec’s customer experience specialists will be present at the event to guide DMV visitors, understand their challenges, demonstrate the functionality of Wavetec’s solutions and answer queries.

With over 11,000 installations worldwide, Wavetec is an emerging global leader in Queue Management Systems, Digital Signage and Customer Feedback. With global leadership in providing solutions to several industries like banks, airports, DMVs and retail, Wavetec aims to bring revolutionize customer experiences across USA DMVs with its innovative, custom-designed, and advanced technological solutions.

With a global footprint and customer experience solutions that meet world-class, Wavetec delivers customizable and integrated solutions that cater to specific customer journeys at DMVs and work seamlessly with existing systems at DMVs.

With over 2 million people passing Wavetec’s customer experience solutions daily, it is at the forefront of technological advancements.